WhatsApp ecommerce automation for UAE stores

Recover abandoned carts, send order and delivery updates, and answer product questions on WhatsApp.

Connect Shopify or WooCommerce and automate customer communication across the entire shopping journey.

Luna Fashion

Automate the whole shopping journey

01

Discover

Help shoppers find the right product.

  • Product enquiries
  • Catalogue sharing
  • AI product answers
02

Purchase

Recover carts and confirm orders.

  • Abandoned cart reminders
  • Order confirmations
  • Payment updates
03

Retain

Keep customers coming back.

  • Delivery notifications
  • Review requests
  • Promotional campaigns
Order notificationsAutomated
#88
Order #8812
Confirmation sent
Confirmed
#87
Order #8807
Out for delivery
Notified
#86
Cart · Maya R.
Reminder 1 sent
Recovering
#85
Order #8790
Delivered · review request
Delivered

Sample data

Every order update, sent automatically

Customers stay informed from checkout to delivery, without extra work for your team.

  • Order confirmations
  • Payment updates
  • Shipping notifications
  • Delivery alerts
  • Return requests
  • Review requests

Everything your store needs on WhatsApp

Abandoned cart recovery

Automatic reminders with cart links and optional discount codes.

Order & delivery updates

Confirmations, shipping and delivery messages sent automatically.

AI shopping assistant

Answer questions on sizes, stock, delivery and returns 24/7.

Promotional campaigns

Send offers and launches to segmented customer groups.

Shopify & WooCommerce

Connect your store to trigger messages from orders and carts.

Revenue insights

Track campaign clicks, recovered carts and replies.

What your team gains

More recovered sales

Cart reminders bring shoppers back to complete purchases.

Fewer support tickets

Proactive updates answer 'where is my order?' before it's asked.

Higher repeat purchases

Targeted campaigns keep customers returning.

Frequently asked questions

Still have a question? Message us on WhatsApp.

Talk to a real person

Our Dubai team typically replies on WhatsApp within minutes during business hours.

4Top questions
UAELocal support
Mon–FriOnboarding help
Chat on WhatsAppOr book a free demo →
Does WAPINexa integrate with Shopify and WooCommerce?+

Yes. Store events such as orders and abandoned carts can trigger WhatsApp messages.

Can I send abandoned cart reminders?+

Yes. Automated reminders can include cart links and discount codes.

Can customers ask product questions?+

Yes. The AI Agent answers common questions and hands over to your team when needed.

Can I send promotional campaigns?+

Yes, to opted-in customers using approved message templates.

Turn WhatsApp into your best sales channel

See how WAPINexa helps online stores recover carts and delight customers.

Book a Free Demo