Arrive
A new WhatsApp message lands in the queue instead of on one person's phone.
WhatsApp shared inbox for sales & support teams
The company number stays the same. The inbox shows who is replying, what was promised, and which chats are still waiting.
- Omar · Downtown villaNew
- Noura · Test driveSales
- Hadi · Delivery todaySupport
How it runs
Assign
Route by team, source or language, or let people pick up the next chat.
Close
A status and a note stay on the thread so the next shift can continue it.
What the team gets
One history
The full thread stays with the number, even when staff change.
Transfers
Move a chat from sales to support without forwarding screenshots.
Notes
Internal comments are visible to the team and hidden from the customer.
Search
Find a person by name, phone, tag or the words they sent.
See it on a live chat
Bring one real customer journey. We will show where this part of WAPINexa takes over.