WhatsApp solutions for every business
Use WhatsApp to generate leads, automate customer conversations, support customers and grow your business.
WAPINexa combines WhatsApp Business API, AI, automation, marketing and team collaboration in one platform.
Solutions for every team
Help your marketing, sales and customer support teams communicate faster and manage every customer conversation efficiently.
Reach, engage & convert customers on WhatsApp
Run targeted WhatsApp campaigns and keep your customers engaged with personalized communication.
Email and SMS get ignored, and campaign replies get lost on personal phones.
Segmented WhatsApp campaigns with every reply routed to AI or your team.
- Marketing campaigns & broadcasts
- Customer segmentation
- Personalized messages
- Campaign scheduling
- Automated follow-ups
- Lead nurturing
- Campaign analytics
Turn WhatsApp enquiries into sales opportunities
Respond instantly, qualify leads and connect interested customers with your sales team.
Leads wait hours for a reply, and details live in scattered chats.
Instant replies, AI qualification and automatic assignment to the right salesperson.
- Instant lead response
- AI lead qualification
- Automated follow-ups
- Lead assignment
- Customer history
- CRM integration
- Human agent handover
Deliver faster customer support on WhatsApp
Automate common questions while allowing your support team to handle conversations that need personal attention.
Agents answer the same questions all day while urgent issues wait.
AI resolves FAQs instantly and routes the rest to the right department.
- 24/7 automated responses
- AI-powered FAQs
- Customer request routing
- Shared team inbox
- Conversation history
- Human agent handover
- Support analytics
| Customer | Last message | Assigned agent | Tags | Priority | Status |
|---|---|---|---|---|---|
| Ali Mansour | Payment failed twice… | Noura · Billing | Billing | High | Open |
| Sophie Martin | Where is my order? | AI Agent | Delivery | Normal | Resolved by AI |
| Rashid Al Ali | Device not turning on | Karim · Technical | Warranty | Medium | Pending |
| Meera Iyer | Thanks, all sorted! | Noura · Billing | Billing | Normal | Resolved · 3 msgs history |
WhatsApp solutions by industry
WAPINexa can be configured around your industry's customer journey, enquiries and business processes.
Simplify patient communication
Help clinics and healthcare businesses manage patient enquiries, appointments and reminders through WhatsApp.
- Appointment enquiries
- Appointment confirmations
- Automated reminders
- Service information
- Frequently asked questions
- Patient follow-ups
- Human staff handover
- 1Patient
- 2Select Department
- 3Select Doctor / Service
- 4Choose Appointment Time
- 5Appointment Confirmation
- 6Google Calendar / Clinic System
- 7Reminder
Capture & qualify property leads faster
Turn WhatsApp into a powerful communication channel for property enquiries and lead management.
- Property enquiries
- Buyer & tenant qualification
- Property information
- Viewing requests
- Agent assignment
- Automated follow-ups
- CRM integration
Turn conversations into customers
Help shoppers discover products, get answers and receive updates directly through WhatsApp.
- Customer
- → Search Product
- → Product Recommendation
- → Product Page
- → Cart
- → Order
- → Order Confirmation
- → Delivery Update
Automate student & admission enquiries
Give students and parents faster access to course, admission and registration information.
Manage reservations & customer engagement
Make it easier for customers to communicate with your restaurant through WhatsApp.
- Table reservations
- Menu enquiries
- Location & opening hours
- Promotions & offers
- Reservation reminders
- Customer feedback
- Customer support
Terrace table
Automate vehicle sales & service enquiries
Use WhatsApp to manage customer enquiries from the first vehicle search through after-sales service.
- Vehicle enquiries
- Lead qualification
- Test-drive bookings
- Service appointments
- Appointment reminders
- Sales follow-ups
- Customer support
- Vehicle Enquiry
- Model Selection
- Budget
- Test Drive
- Sales Agent
- Existing Customer
- Service Request
- Select Date
- Appointment Confirmation
- Reminder
See how WAPINexa fits your team and industry
Book a demo and we'll walk you through a WhatsApp journey configured for your business.