WhatsApp CRM integration for UAE businesses

Connect WhatsApp with Zivora.ONE, Zoho CRM, HubSpot, Salesforce, Odoo or your own CRM.

Automatically create leads, sync contacts, log conversations and trigger follow-ups, so nothing falls through the cracks.

WhatsApp · WAPINexa
SYNC
CCRM
Lead
Gulf Trading LLC
Source
WhatsApp
Owner
Ahmed
Stage
Qualified

Sample data

How the CRM integration works

01

Connect

Link your account with guided setup.

  • Secure connection
  • Field mapping
  • Team permissions
02

Sync

Keep data flowing both ways.

  • Leads and contacts
  • Conversation activity
  • Deal or stage updates
03

Automate

Trigger actions from WhatsApp.

  • Auto-assignment
  • Follow-up workflows
  • Notifications
Connected CRMsAvailable
ZO
Zivora.ONE
Complete CRM & automation
Ready
Z
Zoho CRM
Leads, contacts, workflows
Ready
H
HubSpot
Contacts, deals, workflows
Ready
SF
Salesforce
Leads, tasks, records
Ready
API
Custom CRM
REST API & webhooks
Custom

Works with the CRM you already use

Choose a ready integration or connect your own system.

  • Zivora.ONE
  • Zoho CRM
  • HubSpot
  • Salesforce
  • Odoo
  • Custom CRM via API

One CRM connection, every WhatsApp conversation

Lead creation

Turn new WhatsApp enquiries into CRM leads automatically.

Two-Way contact sync

Keep customer records updated in WAPINexa and your CRM.

Conversation history

Log every WhatsApp conversation against the right record.

Assignment rules

Route leads to the right owner based on your rules.

Pipeline updates

Update stages and deals from conversation outcomes.

Custom CRM via API

Connect internal or industry CRMs with REST API and webhooks.

What your team gains

Less manual entry

Leads and conversations reach your CRM automatically.

Faster follow-up

Reps are notified and assigned instantly.

Complete customer view

Every WhatsApp interaction is recorded in one place.

Frequently asked questions

Still have a question? Message us on WhatsApp.

Talk to a real person

Our Dubai team typically replies on WhatsApp within minutes during business hours.

4Top questions
UAELocal support
Mon–FriOnboarding help
Chat on WhatsAppOr book a free demo →
Which CRMs does WAPINexa support?+

Zivora.ONE, Zoho CRM, HubSpot, Salesforce and Odoo, plus custom CRMs via API and webhooks.

Does WAPINexa have a built-in CRM?+

Yes. WAPINexa includes contact management and pipelines, and can also sync with your existing CRM.

Is the sync two-way?+

Contact and lead data can sync both ways depending on the CRM and configuration.

Can you connect our in-house CRM?+

Yes. Our team can integrate custom systems via REST API and webhooks.

Connect WhatsApp with CRM

Our team can help configure the CRM integration for your workflow.

Book a Free Demo