Campaign
Compare sends by template, audience and time of day.
See what happened after you sent it
Delivery is the start. WAPINexa shows reads, replies, first-response time and which agent or campaign the conversation came from.
98%Delivered
64%Read
21%Replied
How it runs
Inbox
See waiting chats, first response and which queue is falling behind.
Source
Tell an ad lead from a website lead from a QR code.
The numbers managers ask for
Template health
Which approved messages are read, and which ones people ignore.
Agent load
Open chats and response time without exporting a spreadsheet.
Lead outcomes
How many chats became qualified leads and reached the CRM.
Hours
When messages arrive, so the rota matches the inbox.
See it on a live chat
Bring one real customer journey. We will show where this part of WAPINexa takes over.