Can guests book tables on WhatsApp?

Yes. Guests choose party size and time and receive instant confirmation.

Can we take orders on WhatsApp?

Yes. Share your menu and accept pickup or delivery orders.

Can we send offers to guests?

Yes, to opted-in guests using approved templates.

Does it support multiple branches?

Yes. Conversations can be routed to the right branch.

WhatsApp AI Reservations & Guest Care for Restaurants & Cafés

Turn “Do you have a table?” into a warm welcome with a bilingual WhatsApp assistant for your restaurant.

Try Live WhatsApp Demo See how it works

Fresh Mediterranean meal with hummus, flatbread and blue linen

How It Works

Guest sends WhatsAppChooses a tableBooks a dining time

1
Guest sends WhatsApp
Start a conversation
Olive Kitchenonline
Hi, I’d like to book a table.
Welcome to Olive Kitchen! What kind of table would you like?
2
Choose your table
Find your setting
Olive KitchenGuest relations
Table for twoExplore option
Family tableExplore option
3
Choose a dining time
Pick a dining time
Choose a dining time
Tonight · 7:00 PMSelected
Tonight · 8:00 PMAvailable time
Tomorrow · 7:30 PMAvailable time
Confirm visit
4
Table confirmed
Get booking details
Table confirmedIllustrative bookingTable for two · Tonight · 7:00 PM
View details
5
Team follows up
Welcome every guest
Recent enquiries
Sara AhmedNew enquiry
UpdateView
Omar KhaledVisit confirmed
UpdateView

For Restaurants & Cafés

Give every guest a helpful first response, from menu questions to their next table reservation.

Menu discoveryShare your latest menu and point guests towards their favourites.

Table reservationsCollect party size and help guests find an available dining time.

Guest preferencesPass seating preferences and dietary questions to your team.

Booking changesKeep changes and guest requests in the same conversation.

Illustrative WapiNEXA Restaurants workflow: WhatsApp enquiry, option selection and booking confirmation

WhatsApp enquiry → confirmed booking

Illustrative WapiNEXA Restaurants team inbox: enquiry routing, assignment and follow-up

Shared inbox → assigned team → follow-up

For Restaurant Groups & Hospitality Teams

Bring branches, hosts and guest support together without losing the personal touch.

Branch routingConnect each guest to the right location and host team.

Shared guest inboxKeep reservation details visible across your hospitality team.

Service updatesShare confirmed booking details from your connected system.

Guest follow-upInvite feedback and keep opted-in guests informed about events.

A little chat.
A warmer welcome.

From first craving to a confirmed table — setting, time, reservation and guest follow-up in one flow.

Try the WhatsApp demo

9:41

Olive Kitchen · Here to help

DEMO CONVERSATION

Hi, I’d like to book a table.9:41

Welcome to Olive Kitchen! What kind of table would you like?

Choose your table

Interactive preview · no booking is made

Your next step, connectedFrom first hello to follow-up

Familiar chat. A clearer next step.01 / 04

Additional Benefits

Helpful reminders, connected teams and answers that keep conversations moving

Reservation reminders

Share a timely reminder before guests arrive.

Menu updates

Help guests find the current menu and opening hours.

Return visits

Share relevant events with guests who opted in.

AI restaurant FAQ

Answer questions about parking, hours and dining options.

Your next memorable meal starts with “Hi.”

Try the guest journey. Make every reservation feel personal.

Try WhatsApp Demo Book a walkthrough