Can customers book test drives on WhatsApp?

Yes. They choose a showroom and slot and receive confirmation and reminders.

Can WapiNEXA send service reminders?

Yes. Service, warranty and renewal reminders can be automated.

Can chats be routed to sales or service?

Yes. Conversations are routed by department, branch or language.

Does it integrate with dealer CRMs?

WapiNEXA integrates with popular CRMs and custom systems via API.

WhatsApp AI Test Drives & Service for Dealerships & Workshops

Turn vehicle enquiries into booked visits with a bilingual WhatsApp assistant for sales and aftercare.

Try Live WhatsApp Demo See how it works

Metallic blue SUV and key fob in a premium studio arrangement

How It Works

Driver sends WhatsAppChooses a visitConfirms a time

1
Driver sends WhatsApp
Start an enquiry
Drive Autoonline
Hi, I’d like to arrange a visit.
Welcome to Drive Auto! How can we help you get moving?
2
Choose your visit
Test drive or service
Drive AutoVehicle adviser
SUV test driveExplore option
Routine serviceExplore option
3
Choose a visit time
Find an available time
Choose a visit time
Tomorrow · 9:00 AMSelected
Tomorrow · 11:30 AMAvailable time
Friday · 3:00 PMAvailable time
Confirm visit
4
Visit confirmed
Get visit details
Visit confirmedIllustrative bookingSUV test drive · Tomorrow · 9:00 AM
View details
5
Team follows up
Stay connected
Recent enquiries
Sara AhmedNew enquiry
UpdateView
Omar KhaledVisit confirmed
UpdateView

For Dealerships & Workshops

Help drivers explore vehicles, arrange a test drive and book their next workshop visit.

Vehicle enquiriesShare relevant vehicle details and connect interested buyers to sales.

Test-drive bookingsHelp drivers choose an available time to experience a vehicle.

Service requestsCollect vehicle and service details before the workshop visit.

Aftercare conversationsKeep follow-up questions connected to the original enquiry.

Illustrative WapiNEXA Automotive workflow: WhatsApp enquiry, option selection and booking confirmation

WhatsApp enquiry → confirmed booking

Illustrative WapiNEXA Automotive team inbox: enquiry routing, assignment and follow-up

Shared inbox → assigned team → follow-up

For Dealer Groups & Service Teams

Coordinate sales, service and multiple locations through one shared WhatsApp workspace.

Location routingSend each enquiry to the right dealership or workshop.

Sales-to-service contextKeep the conversation history available to your team.

Visit coordinationShare booking updates from your configured scheduling system.

Service communicationKeep drivers informed as your team updates their service status.

A little chat.
A smoother road ahead.

From vehicle enquiry to workshop follow-up — visit type, time, confirmation and aftercare in one flow.

Try the WhatsApp demo

9:41

Drive Auto · Here to help

DEMO CONVERSATION

Hi, I’d like to arrange a visit.9:41

Welcome to Drive Auto! How can we help you get moving?

Choose your visit

Interactive preview · no booking is made

Your next step, connectedFrom first hello to follow-up

Familiar chat. A clearer next step.01 / 04

Additional Benefits

Helpful reminders, connected teams and answers that keep conversations moving

Visit reminders

Send clear time and location reminders to opted-in drivers.

Service updates

Share workshop progress from your connected systems.

Long-term aftercare

Keep customers connected after their purchase or service.

AI vehicle FAQ

Answer common questions from approved vehicle and service information.

Your next great drive starts with “Hi.”

Try the driver journey. Keep sales and service moving together.

Try WhatsApp Demo Book a walkthrough