Does WapiNEXA integrate with Shopify and WooCommerce?

Yes. Store events such as orders and abandoned carts can trigger WhatsApp messages.

Can I send abandoned cart reminders?

Yes. Automated reminders can include cart links and discount codes.

Can customers ask product questions?

Yes. The AI Agent answers common questions and hands over to your team when needed.

Can I send promotional campaigns?

Yes, to opted-in customers using approved message templates.

WhatsApp AI Shopping & Orders for Stores & Brands

Turn product questions into confident purchases with a bilingual WhatsApp assistant.

Try Live WhatsApp Demo See how it works

Product and parcel arrangement with a shopping cart and order confirmation cards

How It Works

Shopper sends WhatsAppChooses a productPlaces an order

1
Shopper sends WhatsApp
Starts the shopping chat
Everyday Storeonline
Hi, do you have blue trainers?
Welcome! Let’s find the right product for you.
2
Choose a product
Find the right item
Everyday StoreProducts & support
Blue TrainersSelect product
Canvas ToteSelect product
3
Choose delivery
Delivery or collection
Delivery preference
Standard deliverySelected
Express deliveryAvailable at checkout
Store collectionAvailable at checkout
Continue to checkout
4
Order confirmed
Sample order receipt
Order confirmedOrder #4821 · Sample orderBlue Trainers · Standard delivery
Track order
5
Team manages orders
Keep shoppers updated
Recent orders
Sara AhmedTrainers · Packing
UpdateView
Omar KhaledTote · Dispatched
UpdateView

For Individual Stores

Products, carts, orders and customer questions — managed from one WhatsApp-ready workspace.

Product discoveryPhotos, variants and product links shoppers can browse

Product answersAnswer sizing, materials and delivery questions from your store content

Cart recoveryBring opted-in shoppers back to their saved checkout

After-sales supportHandle order changes and returns questions in the same chat

Overhead store packing desk with product questions, recovered cart and order status cards

Store workspace · shopping conversations

Isometric ecommerce fulfilment workflow connecting WhatsApp, packing and delivery

One number · connected order updates

For Brands & Retail Teams

Multiple stores, product catalogues, fulfilment and support teams — without juggling separate WhatsApp numbers.

Multiple storefrontsStore and support teams connected through one WhatsApp number

Order routingRoute questions by order, store, language or support need

Shared order inboxOne inbox for product questions, delivery updates and returns

Connected fulfilmentTrigger updates from your configured store and fulfilment events

A little chat.
A better shopping journey.

From product question to order update — product, delivery, confirmation and after-sales support in one flow.

Try the WhatsApp demo

9:41

Here for your shopping journey

DEMO CONVERSATION

Hi, I’m looking for something new.9:41

Hello! Let’s find your next favourite. What would you like to explore?

Choose a product

Interactive preview · no order is placed

Your shopping, connectedFrom first hello to follow-up

Familiar chat. A clearer next step.01 / 04

Additional Benefits

Cart reminders, delivery updates, repeat purchases and AI product FAQ

Cart reminders

Send helpful saved-cart reminders to shoppers who opted in.

Delivery updates

Share order and delivery events from your connected store.

Repeat purchases

Introduce relevant new arrivals to customers who opted in.

AI product FAQ

Answer common sizing, shipping and returns questions using your store’s information.

Your next happy shopper starts with “Hi.”

Try the shopping journey. See what clicks for your store.

Try WhatsApp Demo Book a store walkthrough