WhatsApp conversations. Connected to your CRM.
Keep contacts, lead details and conversation activity in sync with your CRM.
- Less duplicate entry
- Clear lead ownership
- Connected customer records

Name · Phone · Lead sourceConnection configured
One conversation. Three simple steps.
A sample journey on WhatsApp.
- 01
Connect your CRM
Link your CRM and choose the fields to sync.
Name · Phone · Lead sourceFields mappedConnection configured - 02
Capture the conversation
Create or update the contact from WhatsApp.
I’d like a product demo.Contact and enquiry recorded.CRM record updated - 03
Keep work in sync
Share ownership and follow-up activity.
Assign this lead to Sara.Owner updated in the CRM.Team stays aligned
A few quick answers.
Ask us on WhatsAppWhich CRMs does WapiNEXA support?
Zivora.ONE, Zoho CRM, HubSpot, Salesforce and Odoo, plus custom CRMs via API and webhooks.
Does WapiNEXA have a built-in CRM?
Yes. WapiNEXA includes contact management and pipelines, and can also sync with your existing CRM.
Is the sync two-way?
Contact and lead data can sync both ways depending on the CRM and configuration.
Can you connect our in-house CRM?
Yes. Our team can integrate custom systems via REST API and webhooks.
