Connect with customers, generate leads, automate conversations and manage your entire WhatsApp communication from one powerful platform.
Stop switching between multiple systems. WAPINexa brings marketing, sales, automation and customer support together so your team can manage the complete customer journey from one dashboard.
Reach thousands of customers instantly with approved templates, live delivery tracking and Click-to-WhatsApp ads that turn into real chats — not abandoned clicks.
Let AI Handle the First Conversation
Provide instant responses using business information, FAQs, products and services.
Collect customer names, contact details, requirements and enquiry information automatically.
Hello! Englishمرحباً!العربيةAsk relevant questions before sending qualified enquiries to the sales team.
Transfer conversations to the appropriate team member with full conversation context.
Design customer journeys once in a visual builder. WapiNEXA runs them on every conversation, day and night.
+5Shared WhatsApp Team Inbox
Sales, support and management work from a single number without sharing a phone. Every chat is assigned, tracked and visible, so no customer waits and nothing slips through.
Integrate WapiNEXA With the Tools You Already Use
Reach out. Help someone choose. Make their day.
See how a simple WhatsApp chat can help your business.
Share a new arrival or a special offer with customers who want to hear from you.
You have something new to share…
An offer becomes a conversation.
Answer product questions, share the right options and help customers take the next step.
A customer needs a little guidance…
A question becomes a purchase.
Give quick answers to everyday questions. Bring in your team whenever a customer needs extra help.
Someone needs a helping hand…
A problem becomes a happy customer.
One WhatsApp number. Your whole team.Everyone can help, and customers don’t have to repeat themselves.
Link your number.
Teams, flows and AI.
Enquiries and campaigns.
Track, tune, automate.
Still have a question? Message us on WhatsApp.
WapiNEXA is a UAE-based WhatsApp platform that combines the WhatsApp Business API with marketing campaigns, an AI agent, chatbots, a shared team inbox, CRM and workflow automation, so you can manage sales, marketing and support on WhatsApp from one dashboard.
The WhatsApp Business API (WhatsApp Business Platform) is Meta's official solution for medium and large businesses. It allows multiple users, automation, approved message templates, integrations and messaging at scale, beyond what the WhatsApp Business app supports.
Yes. You can segment contacts, send personalized template messages with buttons, schedule campaigns, automate follow-ups and track delivery, read and reply rates.
Yes. The shared team inbox lets multiple agents work from one number with chat assignment, transfers, department routing, internal notes and performance tracking.
It answers questions using your business information, captures lead details, asks qualification questions, books appointments and hands conversations to the right team member with full context, in multiple languages.
Yes. WapiNEXA connects with Zivora.ONE, Zoho CRM, HubSpot, Salesforce, Shopify, WooCommerce, Google Sheets and website forms, and supports internal CRMs and ERPs via API and webhooks.
Yes. Use the visual builder to create flows for enquiries, lead generation, bookings, support, reminders and follow-ups, or ask our team to build them for you.
Yes. Clinics use WapiNEXA for appointments, reminders and patient FAQs; real estate teams use it for property enquiries, buyer qualification and agent routing.
Always. The chatbot or AI agent can transfer the conversation to a human agent at any point, automatically or on request, with the full conversation history attached.
Yes. Our team is based in Downtown Dubai and provides onboarding, automation setup, AI configuration, CRM integration and campaign support for businesses across the UAE and GCC.
